Privacy Policy
Privacy Policy
Last Updated: 05/28/2025
At Top Cleaning and More we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our cleaning services.
1. Information We Collect
We may collect the following personal information when you contact us or use our services:
- Full name
- Email address
- Phone number
- Service address
- Payment information (for digital payments or subscriptions)
- Cleaning preferences or special instructions
2. How We Use Your Information
We use your information to:
- Provide the cleaning services you request
- Schedule and confirm appointments
- Process payments
- Send updates or service-related notifications
- Improve our customer service
- Comply with legal or tax obligations
3. How We Protect Your Information
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
4. Sharing Your Information
We do not sell, rent, or share your personal information with third parties, except in the following cases:
- With service providers who assist us in operating our business (such as payment platforms or scheduling tools), and only to the extent necessary.
- When required by law or to protect our legal rights.
5. Your Rights
You have the right to:
- Access the information we hold about you
- Request corrections or deletion of your data
- Withdraw your consent at any time
To exercise these rights, you may contact us at support@topcleaningandmore.us
6. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes via email or through our website.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Top Cleaning and More
- 954-324-7759
- support@topcleaningandmore.us
- www.topcleaningandmore.us
Website quote form and analytics
Last updated: October 2026
This addendum applies only to this website: the quote form, the call and WhatsApp buttons, and ad measurement. It adds to the Privacy Policy above and does not replace it.
What we collect through the quote form
When you request a quote we collect the details you enter in the form: name, phone, email (optional), service, city or ZIP code, frequency and message. We also record the date and language of your request, the campaign or ad that brought you here (UTM parameters and Meta click identifiers), your browser type, and a one-way hashed version of your IP address for spam control.
How we use it
We use this information to contact you about your quote, to schedule and deliver services, and to measure and improve our advertising. We do not sell your personal information.
Advertising and analytics
If you accept the cookie banner, we load the Meta Pixel and, if enabled, Google Analytics. We may also send events such as your quote request to Meta from our servers (Conversions API), using hashed contact details, to measure ad results. If you decline, none of these load and no data is sent to Meta or Google from your browser.
Hosting and service providers
This website is hosted on Cloudflare, which delivers the pages, runs the quote form and stores the requests you send in its database. When enabled, Cloudflare Turnstile checks that a request comes from a person and not a bot.
Membership payments
Joining the Top Shine Membership happens on a checkout page run by Stripe, outside this website. We do not collect or store your card details here, and Stripe's own terms and privacy policy apply on that page.
Calls and texts
By checking the consent box on the quote form you agree that we may call, text or email you about your quote. Message and data rates may apply. To stop texts, reply STOP.
Your choices
You can ask us to access, correct or delete the information you sent through this website at support@topcleaningandmore.us.